FAQs
Do you provide hair for wig construction?
Here at Galaxy Girl Bundles, we ask that you purchase your own bundles for your wig construction. We would like to ensure you have the exact length, style, and color for your wigs!
What do I need for my appointment?
For wig construction, please ensure you have purchased your hair and your appointment is confirmed with me. Once your appointment is booked, further details will be communicated for meeting times.
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For installations, please arrive with your hair braided. Wigs must be dropped off at least 2 days prior to your appointment, 3 days if you would like bleached knots.
Do you accept returns?
Due to the nature of our business and the present COVID infection, Galaxy Girl Bundles will not accept return of any products, such as lashes.
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Issues concerning refunds for wig constructions, installations, or touch ups will be addressed on a case to case basis.
Tips & Tricks
Causes for Shedding Balding/Thinning
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Combing your lace wig while it is still wet after washing and conditioning
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Roughness while combing and washing/handing your lace wig
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Using very oily or greasy haircare products on your unit
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Not thoroughly removing adhesives from your unit prior to washing
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Using hot or very warm water when washing your unit
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Combing your wig from root to tip instead of from tip to root.
Tips to Help Prevent Excessive Shedding
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Use Knot Sealer- Knot Sealer is a product that comes in small spray bottle that is used to seal the knots on your lace wig. Turn the wig inside out, spray on the mesh or lace and allow it to completely dry before wearing it. It is also important that you Reseal the knots after every wash. Wait for your unit to completely dry before spraying Knots Sealer. Knot Sealer is available in the "Accessories" section of our website.
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Do Not Scratch your scalp through your lace wig as this will cause shedding. Instead, pat your head with your hand or remove your unit and treat your scalp with anti-itch shampoo and then moisturize your scalp.
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Use a wide tooth comb or wig brush (cushion brush). Comb from the tip up while holding the hair above so that you will avoid pulling at the knots.
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Never comb your lace wig while wet. Prior to washing the hair make sure you comb it out thoroughly.
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Avoid using care products with high Alcohol content i.e Spritz, Hair Spray, Shampoos etc. These products can damage the hair causing breakage and/or shedding.
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You must thoroughly remove glue residue from our wig. Letting adhesives build up on your unit will cause shedding
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Do not Blow Dry or Sit under a dryer with heat. We highly recommend letting your unit air dry after washing. If you must brow dry, make sure it is on a cool setting. Blow Dryer heat will damage/Split the knots causing shedding.
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When sleeping in your unit it is best to braid up your hair so it does not tangle while you sleep. You should gently comb your unit out each night prior to wrapping it up in the scarf. Also it is very important that you wrap a silk or satin scarf or bonnet around your head, this will help to prevent friction which will cause breakage and/or shedding.